Horizon Automotive Service Center 748 Horizon Dr Grand Junction, CO 81506 970-242-1691

Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Horizon Automotive Service Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Horizon Automotive Service Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

(96 Reviews)

Driving through Grand Junction, on a long road trip, our car developed a brake problem. Brian Burford, the owner of the shop, met us personally, diagnosed the problem immediately, ordered the part and had it delivered to the shop, and installed it right away. He had us back on the road in the shortest possible time, and charged a very reasonable fee. I can't recommend this shop highly enough. Thanks Brian for your outstanding customer service!

Russ Watterson, 08/28/2024

We stopped by this fantastic repair shop unexpectedly during our cross-country trip due to a car issue. The team there went above and beyond to diagnose the problem, which turned out to be a manufacturer's defect. We were truly impressed by their honesty, kindness, and professionalism. This is exactly the kind of reliable service I wish we had back home. A heartfelt thank you to the entire staff for making us feel so well taken care of. You really helped put our minds at ease!

zbmxcom, 08/09/2024

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Customer Survey

Customer Survey

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